By using our websites www.stigor.co personal data might be collected and processed. The owner of the brand STIGOR is Stigor Lifestyle LLP. (together with its group companies hereinafter called “STIGOR” or “we” or “us”), which company is responsible for the collection and processing of such personal data.
STIGOR is committed to being open and transparent regarding how we collect, use and protect personal data of our customers, business partners and other individuals. Personal data is information about an identified individual or who is reasonably identifiable by such personal data. In this privacy statement we explain to you how we operate, for example, we indicate what kind of personal data is processed by us and for what purpose.
We are highly dedicated to protect the privacy and personal data of all our customers, business partners and other visitors to our website. All personal data is therefore carefully stored, processed and protected.
When using our website, you share with us certain information or leave certain information behind. For example, this might be the case when placing an order, when you subscribe to a newsletter or when you indicate that you wish to receive information regarding STIGOR watches or jewelry.
The personal data we might collect and process from our website are:
- your name, date of birth, gender, email and (billing and shipping) address of individuals;
- payment information;
- your (mobile) telephone number;
- which product(s) you ordered;
- your correspondence with STIGOR, if any;
- behaviour data (online movement, use of the internet and the length of your session); and
- IP addresses and time stamps.
We may use this personal date for the following purposes:
- to properly process and fulfil any orders placed assessment and acceptance of our business partners;
- to analyse and/or improve the quality and quantity of information our products, (customer) services and websites;
- to fine tune our correspondence (amongst others) with regards to deliveries and refunds;
- to send information, offers and promotions based on your interest and click and surf behaviour;
- to answer questions asked through, for example, the website;
- to provide news and information regarding STIGOR, new products and services;
- to be able to provide the customer with a personal account on our website;
- to allow you to connect with our social media accounts;
- research on the level of satisfaction of the customers, business partners or others; and
- internal analysis for (consumer) research purposes.
We may analyse your personal information to create a profile of your interests and preferences so that we can tailor and target our communications in a way that is timely and relevant to you. We may make use of additional information about you when it is available from external sources to help us do this effectively. This allows us to be more focused, efficient and cost effective with our resources and also reduces the risk of someone receiving information they may find inappropriate or irrelevant. For this purpose, we process your personal data based on our legitimate interests.
We may also use data about how you use our website to prevent or detect fraud, abuse, and illegal uses and to comply with court orders, governmental requests or applicable law.
HOW LONG WILL INFORMATION BE KEPT?
We shall store and process your personal data for as long as we believe would be necessary to fulfil the purposes for which we collected such personal data. Nevertheless, we shall not retain your personal data for a period exceeding five years, unless applicable law requires otherwise, This does not consider (anonymous) information in relation to statistic purposes.
Your personal data may be transferred within the STIGOR group and shared with companies working under the brand STIGOR. Such information may be exchanged for us to have a complete overview of your information within the whole STIGOR group and for administrative purposes.
We might share your personal data with the following third party service providers processing personal data:
- media agencies and technical suppliers for distribution of physical and digital direct marketing and STIGOR product promotions,
- companies to validate your address, communication agencies to send you order confirmation, warehouse and distribution suppliers in connection with the delivery of your order, payment service providers for your payment,
- research and analysis agencies for our internal data analysis purposes.
BROWSER SESSIONS AND IP ADDRESS
We use the IP address of your computer. This IP address is a number that is automatically assigned to your computer during a browsing session. The IP address of your computer can be used to see how websites are used and for the preparation of analysis.
What are cookies?
YOUR RIGHTS; WITHDRAWAL, ACCESS, CORRECTION AND REMOVAL
You are entitled to be obtain free-of-charge information concerning data stored about your person and, as the case may be, to correct, restrict the processing, enable the portability of, or delete those data. If you have any questions about how we collect, process or use your personal data, want to enquire about, correct, block or delete your data, or withdraw any consents you have given, or opt-out of any particular data use, please send an email to us at email@example.com.
EMAIL ADVERTISING: UNSUBSCRIBE AND RIGHT TO OPT-OUT
E-mail advertising if you do not subscribe to the newsletter and your right to opt out.
If we receive your e-mail address in connection with the sale of a product or service and you have not opted out, we reserve the right to regularly email you offers for products from our product range that are similar to those you have already purchased. This serves the protection of our legitimate interests in promoting and advertising our products to customers that are overriding in the process of balancing of interests.
You can opt out of this use of your email address at any time by sending a message to the contact option specified below or by using the opt-out link in the advertising email, without incurring any costs beyond the cost of transfer calculated at the base rates.
E-mail advertising if you subscribe to the newsletter.
If you subscribe to our newsletter, we will regularly send you our e-mail newsletter based on your consent, using the data required or disclosed by you separately for this purpose.
You may unsubscribe from the newsletter service at any time. For this purpose you can either send a message to the contact option specified below or use the opt-out link in the newsletter. Upon unsubscription, we will delete your email address unless you have expressly consented to the further use of your data or we reserve the right to further use your personal data in the scope and manner permitted by the law, of which we inform you in this notice.
PROTECTION AND MANAGEMENT OF YOUR PERSONAL DATA
We use a variety of security measures, including encryption for account passwords and authentication tools, to maintain the safety of your personal data. Your personal data is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems.
UNSUBSCRIBE (TO NEWSLETTERS)
We will send you information about STIGOR, our products that are the same or similar to those that you have ordered from us and/or other information of which we believe that you will find useful. If you no longer wish to receive any information about STIGOR, you can at any time follow the unsubscribe instructions included in each marketing email that you receive from STIGOR.
ADJUSTMENTS TO THIS PRIVACY STATEMENT
The type of personal data that we need and the purposes we need such personal data for may change over time. Therefore, we reserve the right to amend our privacy statement at any time. The most up-to-date version of this privacy statement is published on our website and will apply upon publication on our website.
If you have any further questions about our privacy statement, please contact us at firstname.lastname@example.org.
You should bear in mind that submission of information over the internet is never entirely secure. We cannot guarantee the security of information whilst it is in transit over the internet and any such submission is at your own risk. All we can do is use all our reasonable efforts to safeguard your personal data and ensure that we maintain a reliable and safe environment to use your personal data. It is advisable to close your browser when you have finished your user session to help ensure others do not access your personal data if you use a shared computer or a computer in a public place.